The purpose of this privacy policy is to help you understand what information we might collect about you and how we use it.

Who we are

DSB Designed is a design business which provides design and illustration services, based in the UK.

All references in this policy to “DSB Designed”, “our”, “us” or “we” refer to DSB Designed. If you require any additional information relating to the business, please do get in touch via the contact page on

We are committed to protecting and respecting your privacy and will ensure that any processing of your data is secure, only used for the stated purpose and handled in accordance with the EU General Data Protection Regulation (GDPR – 2016/679).

What you need to do and your confirmation to us

Please read this privacy policy carefully to understand how we handle your personal information. By engaging with us in the ways set out in this privacy policy, you confirm that you have read and understood the entirety of this privacy policy, as it applies to you.

Use of personal information

We process personal information for the purposes of:

– Providing and personalising our services
– Dealing with your enquiries, requests and orders
– Providing you with information about our services
– Contacting you about services we offer that you may be interested in

When contacting you for the above purposes we may do so by phone, post or email, unless you tell us otherwise. You may opt-in and opt-out from receiving communications from us at any time by emailing

Information collected

We only collect personal information that is relevant for our stated purposes which includes your name, email address, postal address and contact telephone numbers, information provided when you correspond with us and any updates to the information provided to us. If you provide other information specifically for inclusion in the work you have asked us to do, that information will be recorded in the work itself but will not be used for other purposes unless stated in other paperwork. Finished products may feature on our website and promotional materials however we make every reasonable effort to protect your personal details. If you contact us, we may keep a record of that correspondence.

The following information may be created and recorded automatically when you visit our website:

– Technical information.
This includes: the Internet protocol (IP) address used to connect your computer to the internet address; the website address and country from which you access information; the files requested; browser type and version; browser plug-in types and versions; operating system; and platform. We use this personal information to administer our website, to measure the efficiency of our systems and to undertake an analysis of the locations from which people access our web pages.

– Information about your visit and your behaviour on our website (for example, the pages that you click on).  This may include the website you visit before (such as a search engine to find us) and after visiting our website (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, weblogs and other communication data and information provided when requesting further service or downloads

This policy applies to:

– Visitors to our website
– Clients (past and present)
– Prospective clients (who have made enquiries)
– People who contact us with enquiries
– Our suppliers

Depending on our relationship, we will collect and use your information in different ways.

We collect information from visitors to our website through the use of online forms, email hyperlinks and every time we are emailed through the website. Information about your visit to our website is collected automatically in order to enhance your experience, monitor and improve our website’s performance.

Legal basis to process your personal data

The GDPR allows personal data to be legally collected and used if it is necessary for a legitimate interest of the organisation, provided it is fair and balanced and does not unduly impact the rights of individuals. Having conducted a Legitimate Interests Assessment (LIA) DSB Designed has concluded that our legitimate interest in collecting and processing personal data is justified by purpose, necessity and balance of interests.

Passing your information

Your personal data will never be passed on to any other party, other than contracted parties acting directly upon our instructions, and in compliance with the GDPR.

Data retention

We will only retain your personal data for as long as it is required in relation to commissions, as UK tax law requires us to do so (which is a minimum of 6 years + 1) and as agreed with you. Thereafter, we will anonymise your data by removing any identifiable information or erase it.

Your rights

You have the right to see a copy of any personal information which is held about you by DSB Designed. To do so, please make a request in writing to:

You may request us to rectify or block the processing of your personal data if that personal data is no longer accurate.

You have the right for your personal information to be forgotten. At your request we will anonymise or erase your personal information, retaining sufficient information only for suppression purposes.

Should you wish to raise a complaint with the Information Commissioner’s Office in the UK regarding our handling of your personal data, they can be contacted at

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. For instance the data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Links to other websites

Our website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of such third-party websites or any association with their operators.

This privacy policy only applies to the personal information that we collect or which we receive from third party sources, and we cannot be responsible for personal information about you that is collected and stored by third parties. Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites.

We do not endorse or otherwise accept any responsibility or liability for the content of such third party websites or third party terms and conditions or policies.


This website uses cookies for many important reasons, such as:

– To provide a great experience for our visitors and customers
– To identify registered members on this website
– To monitor and analyze the performance, operation and effectiveness of WordPress’ platform
– To ensure WordPress is secure and safe to use

Cookies on this website:

PHPSESSID: This necessary session cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing the user session on the website. It is deleted when all the browser windows are closed.

_ga: This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. It lasts for two years.

_gid: This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected includes the number of visitors, the source where they have come from, and the pages visited in an anonymous form. It lasts for one day.

_gat: This performance cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites. It lasts for one minute.


This privacy policy was last reviewed in December 2019 and is subject to change from time to time.